SHADOWPLAY ENTERPRISES

P.O. Box 83
New York, NY 10159-0083

+1 212 265-6580

We’re open Monday – Friday
12  p.m. – 8 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

The FetishOasis only offers full length feature Movies with Running Times ranging from 45 minutes to 2 hours.  You will not find any Shorties or Clips on our site which means a tremendous value for you.

We accept most of the Major Credit Cards here at the FetishOasis: Visa, MasterCard, American Express, Discover, Diners Club and JCB.  You will be discreetly billed and your Credit Card Statement will show a charge from: The Entangled Web.  Our phone number is also shown on your Statement so if you have any questions or concerns, feel free to contact us directly.

We also accept Mail-in Payments.  The Invoice will show our Mailing Address.  Please be advised that payments by Personal or Company Checks will cause a 5-10 day delay in shipping.  However, with Money Orders or Cashier’s Checks payment, shipping is done the next Business day.

We ship DVD Orders in discreet packaging using the United States Postal Services Express Mail.  For Domestic deliveries, we charge a flat $6.80 for shipping and handling. For International deliveries, there is a flat rate charge of $22.00 for shipping and handling.

All USA Order of $100 or more are shipped for FREE!

Normally, DVD Orders will be delivered with 5 days for Domestic Shipments.  International Shipments are usually delivered within 10 days.

In either case, your Order Invoice will be updated with an USPS Express Mail Tracking Number once your package is shipped.  When your Order is updated, you will receive a confirmation email too.

Please be advised that Mail-in Payments by Personal or Company Checks will delay the Shipping process by 5-10 days.

The FetishOasis Shopping Environment is always secured with the latest encryption technology for your protection.  When you enter our Site, we turn on the Browser Lock by default to insure your data is protected.  Also, we do not collect or store any of your payment information.

If you placed an Order for Downloadable Products, you will be redirected to an Online Invoice with links to download your purchases.

DVD Order will receive an Invoice.  Once your pruchase is shipped, you will receive an updated Invoice with an USPS Tracking Number so you are able to view the progress of your Order.

Yes, you will received an Email Invoice after an Order has been placed.  The Invoice will contain either Mailing Instructions for Mail-in payments or Downloading Instructions with the appreciate links or simply a Confirmation Invoice for DVD Orders.

If you placed a DVD Order, you will receive an updated Email Invoice with an USPS Tracking Number once the Order has been shipped.

Send us an email

We would love to hear from you with any comments or suggestions or questions you may have.  We will endeavor to get back to you as soon as possible.  We look forward to hearing from you.

Either use this form or give us a call!

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